Click Here to Print our Guarantees, Terms and Conditions

Signature Coins was founded on a strong belief that our customers are the reason for our success. We back each and every custom product we manufacture with outstanding customer service practices, and our 100% quality guarantee.

Each order is created through a team effort. You are a very important part of our team. We rely on you for vital information in order to produce the specific custom products (lapel pins, embroidered patches, coins, challenge coins, buttons, badges, key chains and other promotional products) you want. While we are working together, we each have responsibilities. For your convenience, we have included these responsibilities below. Please take a moment to read them. These are the terms and conditions that govern all of our sales. Feel free to contact us if you have any questions.
Signature Coins is responsible for:


Online Ordering System:

Signature Coins offers secure online credit card processing as a convenience to our customers. Our hope is that you will find this new payment system useful and handy. The security of your financial and personal information is of the utmost importance to us. And we pledge to insure that your information is handled in the safest and most secure fashion (please contact your salesperson to discuss our security procedures). We do request that you check and verify with your sales person prior to processing an order that your proof number and information is correct and insure it could be manufactured and delivered by your due date, as once an order has been placed it may not be canceled for any reason and any funds recieved will be issued to your account or applied to future purchases.

You are responsible for:

Legal Details:

All sales are final. Due to the custom nature of the products we manufacture, all sales are final. Once an order has been placed, it may not be canceled for any reason.
Signature Coins does not issue refunds, give credits or offer discounts. As mentioned previously, if one of the products we manufacture is found to be defective, we will gladly replace it (at no additional charge to you). We only require that you submit your written claim of defective product to us within 30 days of receipt.

Binding Agreement.  This agreement is the entire agreement between Signature Coins and our customers and supersedes any other communications via email or telephone with respect to this promotional products order.

Disclaimer of Warranty. WE DO NOT WARRANT OR GUARANTEE THE MERCHANTIBILITY OR FITNESS OF THE PRODUCTS WE MANUFACTURE FOR ANY PARTICULAR PURPOSE, USE OR EVENT.

In the event that a legal dispute arises, it is agreed that the exclusive jurisdiction and venue for such a dispute is Orange County, Florida, USA., and that the prevailing party is entitled to an award of reasonable attorney's fees before trial or hearing, during trial or hearing, after trial or hearing, and/or appeal. Should Signature Coins be named in a copyright/trademark infringement lawsuit arising out of Signature Coins use of a copyright/trademark protected item provided by you for use in your product, you agree to indemnify Signature Coins for any damages and/or litigation-related expenses borne by Signature Coins.

All of the products displayed on this web site containing corporate logos or registered trademarks are shown only to illustrate the reproduction capabilities of Signature Coins. Purchase of merchandise from Signature Coins in no way, shape or form grants you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.

We look forward to working with you, now and in the future!